Reliability is what separates a well-designed network from a bad one. Anybody can slap together a bunch of connections that will be reasonably reliable some of the time. Frequently, networks evolve gradually, growing into lumbering beasts that require continuous nursing to keep them operating. So, if you want to design a good network, it is critical to understand the features that can make it more or less reliable.
As discussed in Chapter 1, the network is built for business reasons. So reliability only makes sense in the context of meeting those business requirements. As I said earlier, by "business" I don't just mean money. Many networks are built for educational or research reasons. Some networks are operated as a public service. But in all cases, the network should be built for clearly defined reasons that justify the money being spent. So that is what reliability must be measured against.